Agmt14 Peninsula Conflict Resolution Center (PCRC)

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_ .----......�....� 3. Provide support to Neighborhood Liaisons for their neighborhood meetings which may include assistance with: • Facility arrangements • Publicity • Outreach • Supportive services(childcare,translation,etc.) • Facilitation for some community meetings • Develop and maintain contact database B.Police Chief Town Hall Meetings Four sessions annually PCRC will provide assistance for four Police Department town halls, including strategy, development,meeting facilitation,and follow up. C.Department Community Workshops Slx sessfons annually PCRC will provide assistance, as needed, to departments related to neighborhood workshops, significant development projects, and strategic planning efforts. This effort includes strategy development, material preparation, and assistance in the review of presentations (when needed),workshop staffing and follow-up. D. Internal Staff Development Four sessions annually PCRC will offer presentations to staff about the mediation program and its services as part of the basic contract. In addition, PCRC will provide training opportunities for supervisory personnel, public contact employees and department managers on topics that may include theory and practice of interest-based conflict management, negotiation, mediation, and facilitation skills. This training will be performed via brown bag luncheons with staff. On a quarterly basis, PCRC will prepare and implement brown bag luncheons that will be focused on specific community engagement topics or serve as "open forums" where staff can discuss scenarios they need assistance in processing. III.Additional5ervices(available for an additional fee) 1) Conflict Assessment/Consultation: PCRC can assist cities, as well as local community organizations/groups to assess specific conflict situations, analyze concerns of stakeholders and develop strategies for pro-active and interest-based conflict resolution. PCRC utilizes its staff, volunteers, professional mediators and local representatives in this assessment process. The conflict assessment process usually involves third party neutral contact with stakeholders to gather input and provide information about interest-based conflict resolution. 2) Multi-party Mediation Services: PCRC can provide mediation services to intact groups or in conflict situations with multiple stakeholders. After an initial consultation and planning process, PCRC staff or skill volunteer mediators will help the parties work together to resolve their dispute and establish positive future steps. REV:07-02-14 MLG Page 12 of 13 ATTY/AGR.2014.114/Peninsula Conflict Resolution Center