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7.1.F. - Page 20 <br /> c. Contractor will establish the appropriate infrastructure to <br /> provide services in County identified threshold <br /> languages. Currently the threshold languages are: <br /> Spanish, Tagalog and Chinese (Mandarin and <br /> Cantonese). If contractor is unable to provide services in <br /> those languages, the contractor is expected to contact <br /> Access Call Center or their BHRS Analyst/Program <br /> Manager for consultation. If additional language <br /> resources are needed, please contact HEIM. <br /> d_ Contractor will translate relevant and appropriate <br /> behavioral health-related materials (such as forms, <br /> signage, etc.) in County identified threshold languages in <br /> a culturally and linguistically appropriate manner. The <br /> use of BHRS sponsored forms is preferred in an effort to <br /> create uniformity within the system of care_ Contractor <br /> shall submit to HEIM by March 31St each contract year, <br /> copies of Contractor's health-related materials in English <br /> and as translated. <br /> e. Technical Assistance <br /> Should Contractor be unable to comply with the cultural <br /> competence requirements, Contractor will meet with the <br /> BHRS Analyst/Program Manager and HEIM <br /> (fafrica@smcgov.org) to plan for appropriate technical <br /> assistance_ <br /> 6. Ineligible Employees <br /> BHRS requires that contractors identify the eligibility status of <br /> employees, interns or volunteers prior to hiring and on an <br /> annual basis thereafter. Results of the eligibility screenings are <br /> to be maintained in the employee files_ This process is meant <br /> to ensure that any person delivering services to clients of BHRS <br /> are not currently excluded, suspended, debarred or have been <br /> convicted of a criminal offense as described below. The <br /> Contractor must notify BHRS Quality Management (by <br /> completing the BHRS Critical Incident Reporting form, Policy <br /> #93-11) should a current employee, intern or volunteer be <br /> identified as ineligible. Contractors are required to screen for <br /> ineligible employees, interns and volunteers by using the <br /> following websites: <br /> a. Office of Inspector General <br /> REV:03-30-15 MLG <br /> Page 18 of 32 <br /> ATTY/AGR.2015.0611RWC2020 County BHRS AOD 2015-2017 <br />