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1.4.2 Officer Traininst. The Code Enforcement Officers must be fully trained,licensed and certified through the Califomia Association of Code Enforcement Officers(CACEO) and the National Environmental Health Association {NEHA) for any code enforcement challenge presented. The Code Enforcement Officers must have extensive experience and capabilities in the followin� areas: • Code enforcement program review and analysis • Code enforcement inspections • Preparing administrative remedies including administrative citations • Conducting administrative hearings • Preparing program documentation and staff reports as well as committee and City Council presentations • Testifying on behalf of clients in criminal court • License and permit application review and processing • Coordination of activities with uuuultiple departments including Building, Planning,Community Development,Police and City Attorney • Providing information on municipal regulations to property owners, residents, businesses, the general public, as well as to city departments and divisions. 2. Personnel Oualifications. Consultant shall utilize trained and qualified staff to provide the Services under this Agreement, consistent with the following terms. 2.1 Standard of Performance. All employees working directly for the Consultant shall be properly trained and thoroughly eJCperienced in any type of work they perform. The Consultant shall be responsible for the behavior of all their employees. 2.2 Assi�xnment of Personnel. If requested by the Project Administrator, the Consultant shall provide a list to the Project Administrator of all employees that perform work for the City. In the event that City,at any time during the term of this Agreement, desires the reassignment of personnel,Consultant shall reassign such person or persons. Except where mutually agreed upon, such reassigniuent, shall not affect the Consultant's obligation to timely provide Setvices under this Agreement. 3. Office Hours and Meetin�Availability. Consultant staff must be available for On-Site plan review on Tuesdays and Wednesdays as requested to provide one stop plan review services. Plan Review sta.� Technicians and Code Enforcement staff shall be on-site at other times at the direction of the Project Administrator. 4. Procedure for Off-Site Services. The Project Administcator, in his or her sole and exclusive discretion,may direct Consultant to perfoim particular Off-Site Services under the terms of this Agreement or may dire�t Consultant to perform particulaz Off-Site Services pursuant to the requirements of a Task Order. The procedure for awardin�Off-Site Seivices by Task Order is as follows: ATiY/AGR,/2016/AMENDMENTSI�END NO.1 CSG REV:0428-16 RL Page 11 of 19