Agmt15 U.S. TelePacific Corp. - Laserfiche WebLink

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I Addendum to the Telecommunications Account Agreement �TBIBP7CifiC ' SG Full Term - 3 Business Days - GM �°�M�N<<�•�°N s .._. This Addendum to the Telecommunications Account Agreement("Addendum")is by and between U.S. TelePacffic Corp., a Califomia corporation,dba,TelePacific Communications,515 S. Flower Street,47`n Floor, Los An eles CA 90071-2201 "TelePacific" and Customer described below "Customer" . Company Information City of Redwood City � �� e g � 1017 Middlefield Rd Redwood City CA 94063 . , e This Addendum amends and modifies the Telecommunications Account Agreement between TelePacific and Customer signed by Customer on the day of , , ("Agreement"), as follows: 1. Based on the volume of Services ordered by the Customer and the competitive conditions in the marketplace for telecommunications services,TelePacific hereby agrees to provide Services to Customer as set forth on Page 1 of the Agreement on the Customer's commitment to a term contract,under the Terms& Conditions applicable to the Agreements as modified by this Addendum,as follows: Section 7 is hereby revised to read as follows: "Notwithstanding anything to the contrary contained in this Agreement, Customer may terminate this Agreement without further obligation if the Services provided by TelePacific are not substantially performing up to industry standards during the term the Services are available for Customer's use. If Customer elects to terminate the Agreement pursuant to this guarantee,TelePacific will reimburse Customer for all reasonable costs incurred by Customer to re-establish service with its previous service provider,not to exceed the amount that Customer paid to TelePacific for installation of the Services. This Service Guarantee only applies if(a)the cause of the Service deficiency was within TelePacific's reasonable control;(b)Customer ordered at least the amount of Seroices recommended by TelePacific to meet Customer's traffic volumes;and (c)TelePacific fails to correct the Service deficiency within 3 business days after receiving written notice from the Customer of the deficiency given during the term of the contract." 2. In the event of a conflict between the Terms and Conditions of the Agreement and the contents of this Addendum,the contents of this Addendum shall control. Agreement US TelePacific Co . a Cal'rfornia co oration mparry ame � ort�r ame a e � X - C/L /�l,C� X ipn �gna we �-v lt�✓VL 0 e�A(�oN P��N1„7 am ame General Manager(signature required) �e ie $ ,Z�;.(�'� g � 2� i �S a PA 7.21(Rev.4/21/03) ATTY/AGR.2015.186Relepacific Telephone Lines