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EXHIBIT "A" SCOPE OF WORK <br /> Scope of Work Overview <br /> Packet Fusion, Inc., (PFI) will install a new, fully functional, turn-key Shortel telephone <br /> system for Redwood City, including voice mail, failover, call accounting, and location <br /> survivability, connecting the City locations listed on the following page. All software and <br /> hardware licenses required for the system are included as part of the deliverable. <br /> REV:08-28-15 MLG <br /> Page 10 of 69 <br /> ATTY/AGR.2015.207/Packet Fusion New Telephone System <br />