Agmt15 Geographic Information Services, Inc.

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EXHIBIT"A" SCOPE OF SERVICES GIS Support Blocks will provide a vehicle for accessing GIS support on-demand. Once a GIS Support Block is put in place, Consultant will provide professional services to assist Redwood City with GIS support. All services provided as part of the GIS Support Blocks will be constructed by the most effective and cost-efficient method, including: virtually through remote network access, telephone conference calls, internet (WebEx) demonstrations, or on-site consultants. One the GIS Support Block vehicle is in place, Consultant will provide the City with a single point of contact. Consultant will identify the support tasks and establish a communication plan for coordinating the activities of the task as well as status reporting. Consultant will match the support task with the correct resource. If a support task becomes large, Consultant may require using a management team. This function includes people, processes, and technology that are designed to make sure that the City receives outstanding value. Milestones and completion dates will be established for the Planning and Analysis, Client review, Design, Development Testing, and Installationllmplementation phases of a large task or project. There are many tasks and risks that have the potential to derail a project. To manage this effort, larger tasks or projects that Consultant executes are assigned a Project Coordinator or Technical Architect from GISi. Price Block of Hours $5,000 30 REV:09-17-15 VR Page 5 of 5 ATTY/AGR.2015.218/Geographic Information Services, Inc./Support Block