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Page 4 of 9 <br />ATTY/AGR/2016/AMENDMENTS/AMEND NO.3 COUNTY OF SAN MATEO <br />REV: 02-11-16 <br />Exhibit A <br /> Program/Project Description Revised 11/2015 <br /> <br />City of Redwood City, <br />Fair Oaks Community Center <br />Core Services FY 2013-16 <br /> <br /> <br />In consideration of payments provided for in this Agreement, Contractor shall, under the <br />general direction of the Director of the Human Services Agency, or her authorized <br />representatives, provide services as described below: <br /> <br />1. CLIENTS TO BE SERVED: Low-income families, single parents, seniors, disabled <br />individuals and other individuals needing assistance in meeting basic human needs relating to <br />housing, food, shelter, clothing, financial support, energy assistance, advocacy, case <br />management counseling, and follow-up. Low-income families and individuals needing help in <br />accessing appropriate resources to meet their needs including education, employment, health, <br />child care and legal assistance. Services will be provided in English and Spanish. <br /> <br />2. CLIENT SERVICES: Contractor will provide safety net services to eighteen hundred <br />(1800) households and four thousand two hundred and fifty (4250) unduplicated individuals <br />per year. An additional one hundred (100) households and two hundred and fifty (250) <br />unduplicated individuals will be served based on the CDBG offset funding award for FY 2015- <br />16. Sixteen hundred (1600) emergency services will be delivered per year. Following are the <br />service areas: Atherton, North Fair Oaks, Portola Valley, Redwood City, Redwood Shores and <br />Woodside. <br /> <br />On a quarterly basis Contractor will report the actual number of unduplicated households <br />and individuals provided services in the following categories that apply to your Core <br />Service Agency: <br /> <br />A. Contacts with residents of the County by phone, walk-in or outreach. <br />B. Comprehensive Needs Assessments. <br />C. Emergency Material Assistance (food, clothing, shelter, infant needs and <br />transportation) based on a comprehensive Needs Assessment that identifies <br />need. <br />D. Emergency Shelter Services. <br />E. Crisis Intervention. <br />F. Provision of technical assistance services including translation or <br />interpretation services, forms completion and letter writing. <br />G. Information and Referral to appropriate social service programs for English <br />and non-English speakers. <br />H. Employment Assistance including referral to employment or job training <br />programs. <br />I. Advocacy Services. <br />J. Financial Evaluation for individuals who are applying for contractor's <br />programs and/or screening for other financial aid programs offered to <br />residents of this County. <br />K. Follow-up Services of case intakes. <br />L. Housing Services to families through the Season of Sharing Housing <br />Assistance Fund, Housing Industry Fund, and other housing assistance <br />programs. <br />6.1.A. - Page 17