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<br />203215669.16 A-1-1 <br />Attachment A-1, Description of Services <br />1. Description of Services <br /> <br />Operator shall operate the bike-sharing system in the Pilot Cities that was installed and in <br />place at the termination of the Pilot Program Agreement using the same Sites, Bicycles, Docking <br />Stations, Terminals, Docking Points, Technical Platforms, Customer Keys, Back-end Software <br />and Computer Hardware and other Equipment that was used for the Pilot Program. Operator <br />guarantees the following minimum equipment numbers in Mountain View, Palo Alto, and <br />Redwood City: <br />Mountain View: 7 Stations; 117 Docks; 59 Bicycles <br />Palo Alto: 5 Stations, 75 Docks, 37 Bicycles; <br />Redwood City: 7 Stations; 117 Docks; 59 Bicycles; <br />San Francisco: 35 Stations; 665 Docks; 300 Bicycles; <br />San Jose: 16 Stations; 264 Docks; 110 Bicycles <br /> <br />Operator’s responsibilities include: <br />(1) Handle ongoing Equipment maintenance and rebalancing; <br />(2) Manage intellectual property issues related to a program sponsor such as <br />brands and trademarks; <br />(3) Manage all ongoing customer service issues associated with the System <br />(unless otherwise instructed); and <br /> <br />(4) Conduct bicycle safety trainings and encourage the use of bicycle helmets. <br /> <br />2. Subscriber Information/Relations. <br />2.1 Subscriber and Usage Fees. User fees shall be consistent with Attachment A-2, <br />subject to application of Attachment A-3 as provided in Section 2.2 of this Continuation <br />Agreement. <br />2.2 Age Requirement for Program Subscribers. Subscriptions shall only be issued to <br />individuals 18 years of age and older. <br />2.3 Subscriber Privacy. Operator shall, at all times, protect the privacy rights of all <br />subscribers. Operator shall strictly comply with all applicable federal, state, and local laws,