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Exhibit "A" <br /> SCOPE OF SERVICES AND PAYMENT <br /> 6.1.D. - Page 23 <br /> Pricing: Turnkey Data Processing, Print & Mail Service <br /> Optional Services <br /> Electronic Address Updates—NCOALink or ACS Per Update $0.35 <br /> Per reported update. InfoSend electronically reports the addresses it <br /> received in your data that need to be updated because the customer <br /> filed a Change of Address Report with the USPS. <br /> Drop-Shipped Inserts&Inserting of InfoSend-Printed Inserts Per Insert $0.0075 <br /> Clients can print and fold inserts and ship them to InfoSend to be mailed <br /> with the statements. If folding is required add $0.01 to the fee. InfoSend- <br /> printed inserts are quoted upon request. No additional service cost to <br /> use selective inserting to selectively include inserts with certain bill types <br /> only (set-up costs can apply in some situations for advanced selective <br /> inserting criteria). Cost includes all inventory costs. <br /> 3 Print Image Archive Per PDF $0.006 - <br /> o Each bill is stored as a PDF and indexed in a database. Search by (No Set-up For 6 Months <br /> u- account number or other key fields. You are charged one up-front fee Fee) of Retention <br /> per document to process it, index it, and store it for a set number of $0.01 - For <br /> months. 12 Months of <br /> as <br /> Retention <br /> R This is optional. The Print Image Archive duplicates the current <br /> c Archive utilized by City of Redwood City using InfoSend's EBPP <br /> service. <br /> FinalDoc CD Per CD $95.00 + <br /> This CD archiving service is a simple and cost effective way for you to Shipping & <br /> retain document images long-term. You can search by account number Handling <br /> or name. The documents are stored on the CD in PDF format. <br /> This product is used by your staff to look up individual documents. If you <br /> would like to index and store the PDF files to allow customers to access <br /> them via a separate application see FinalDoc Transfer(below). <br /> Professional Services Per Hour $175.00 <br /> Per hour and performed only upon request. For customizations made to <br /> document processing program or document format after go-live. Work is <br /> only started after receiving your approval of a formal quote. <br /> ATTY/AGR.2016.076/InfoSend, Inc <br /> The information in this proposal is confidential and is not to be used or disclosed except to the recipient's employees,officers 12 <br /> and agents engaged in evaluating this proposal. <br />