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7.4 Contractor acknowledges that City is a public agency that is subject to the Brown Act (Gov. Code Section 5490 et seq.) and that this Agreement or portions thereof may be subject to public disclosure without notice to Contractor. Further, Contractor acknowledges that City is subject to documents requests pursuant to the California Public Records Act and Freedom of Information Act ("Acts"). 7.5 The Parties expressly agree that this Section 7 shall survive the expiration or termination of this Agreement. 7.6 Contractor will ensure that each Subcontractor agrees to be bound by the provisions of this Section 7 as they apply to any Confidential Information of the City. 8. Product Performance and Sunport. During a Warranty Period of one year after completion of installation and City acceptance of the work, and at any time during which City has contracted for Maintenance and Support Services, Contractor shall provide support services as set forth in this Section 8 and in Section 4 of Exhibit A (the "Support Services"). City may acquire additional years of Support Services at a price of $9,995 per year (the amount paid for such Support Services during the Warranty Period or any subsequent year, the "Annual Support Services Fee"). (a) General. During the one year period after installation and acceptance of the work, and thereafter during all times City has engaged Contractor to provide the Support Services, Contractor will provide the maintenance and support services in accordance with this Section 8 and also in accordance with Section 4 of Exhibit A, applicable to all hardware and software components of the system, including, without limitation, nBox sensors, signage and the Web-Based Software. (b) Telephone Support. Contractor will, at no additional cost, provide to City unlimited telephone or email support relating to the installation, implementation, configuration, use and operation of the Services or any problems therewith. (c) Service Assistance. In addition, Contractor will answer questions by City Personnel regarding the operation of the Services and the development and implementation by City and its personnel of interfaces with the services ("Know-How"). Know-How may include any of the following: (i) Data files, file and data definitions and relationships, data definition Specifications, data models, interfaces, program architecture, program structure, sequence and organization, screen displays, reference and user manuals, design and functional Specifications; (ii) Maintenance, support utilities and tools relating to the Services; (iii) Security requirements and methodologies relating to the Services; Such other material as City may reasonably request. Page 4 of 24 ATTY/AGR/2016.082/VIMOCTECHNOLOGIES INC REV:04-22-16 JS