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City of Redwood Cit3 - � Proposed January 1977 CONFIDENTIAL SECRETARY DEFINITION Under general supervision , performing difficult and confidential secretarial tasks involving employer-employee relations ; does related work as required . DISTINGUISHING CHARACTERISTICS OF THE CLASS This is responsible secretarial and administrative work which involves acting in a confidential capacity to a management person who formulates , determines and effectuates management policies with regard to labor relations , considerable judgement and tact are required in handling many of the diverse problems that occur . Improper action may have a serious impact on labor relations or impair public relations . In some areas of work , some latitude for the exercise of independent judgement exists , limited by review and general policy determined by the department head . A Confidential Secretary may lead other clerical employees in the performance of work . EXAMPLES OF DUTIES Takes and transcribes difficult dictation .involving employer-employee relations , technical or legal terminology ; prepares replies to corre- spondence from brief dictated notes or on own initiative ; establishes and maintains cross - reference files and establishes file categories ; type : complex statistical or other reports requiring a number of separate tabulations ; types confidential reports , forms , memoranda , letters , and other materials which involve employer- employee relations ; screens visitors , telephone calls and incoming mail , personally answering those inquiries which do not require the supervisor ' s attention ; makes appoint- ments for management and reminds them of appointments or other matters that should be called to their attention ; processes new employees and makes arrangements for their employment ; maintains position classifi- cation and personnel records ; composes replies to correspondence without dictation in accordance with established procedures ; prepares and types requisitions for the purchase of supplies and equipment ; receives and screens applications , schedules examinations and prepares eligibility lists ; performs data processing imput operations and audits computer data ; answers telephone and gives general information in response to public or employee inquiries ; supervises and reviews the work of clerical assistants . • REQUIRED KNOWLEDGE , SKILLS , AND ABILITIES Considerable knowledge of office operations , procedures and equipment ; good knowledge of English usage , spelling , grammer and punctuation ; ability to take dictation at 100 words a minute ; ability to type at a net rate of 50 words a minute ; ability to follow complex oral and written directions ; ability to deal effectively with a wide variety of personalities and situations requiring tact , friendliness , poise and firmness ; demonstrated ability to maintain complex clerical records and prepare reports from such records ; ability to work under pressure " EXHIBIT A "