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IPS complies. The IPS maintenance card enables authorized personnel to run test transactions at the pay station. Each test transaction will be logged in the DMS under the Maintenance Credit screen. In addition, maintenance cards can be used to allow designated vehicles to park in pay station lots. The cards may be configured to a certain individual (i.e., Technician ABC) and all meter maintenance credits are logged in the management system for easy tracking. Time added to the meter with the meter maintenance card will not affect the customer's revenue audit. d. All vault opening events data shall be entered into the CMS and be available as report filters. IPS complies. e. The Proposer's solution shall have the ability to reset meters' coin counters remotely from the CMS (both stand alone and mobile). This feature shall support both individual mechanism reset and group resets that depend on set CMS groupings (e.g., collection route and sub route, maintenance route, street block(s), entire street). IPS complies. 12. Communications a. Meters shall transmit payment data (e.g., coins, credit cards) and maintenance alert data to the CMS wirelessly within 90 seconds after determining the transaction to be completed. Once the transaction is complete (OK button is pressed after credit/debit or parking card transaction or coins have been deposited and the configurable coin timeout window is reached), the meter attempts to send the transaction to the DMS (if configured for real-time transaction reporting). The speed of this transmission depends on the modems connection status (off, stand-by waiting for pay-by-cell, etc.) and network availability. IPS is currently updating firmware in the jurisdiction that should allow in excess of 95% of transactions to arrive under 90 seconds. Minimum: The minimum duration can be 1 or 2 seconds; Average: 97% of all data is arriving within 90-150 seconds. Maximum: Could be in hours if connectivity is not available. b. Meters shall support secure on-line authorizations of credit cards and smart cards at the time of the transaction. IPS complies. The M5TM supports real-time authorization of credit card transactions. c. Meters shall support a "hold and send" feature for credit card payments that can be activated when the communication network is down or not available and credit card payments cannot be authorized in on-line mode. IPS complies. During any down time, the City has the ability to configure IPS meters to either decline the transaction or accept the transaction and retry authorization at the next available connection. If configured to accept during down-time, the meter will wait for a period of time to establish a connection for authorization. If it cannot, it will accept the transaction and allow time to be purchased on the meter. The meter will also make multiple attempts to reconnect and authorize the card. d. Meters shall initiate communication with the CMS periodically, on a schedule mutually agreed upon by the City and the Proposer, regardless of the occurrence of transactions or faults. IPS complies. Under normal operating conditions, information will be transmitted to the meter management system no less than once every 15 hours. e. Proposal Deliverables— Communications i. The Proposer shall describe the proposed communications modem in detail. Include the communication type (e.g., GPRS, CDMA) and the list of potential wireless communications providers currently operating cellular networks in San Francisco, with compatible modems (e.g., Verizon, REV: 05-05-16 J5 Page 125 of 177 ATTY/AG R.2016.094/I PS Group