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AgdaPkt 2016-10-17 Closed and Special Joint SA PFA
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AgdaPkt 2016-10-17 Closed and Special Joint SA PFA
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Last modified
10/25/2016 9:39:39 AM
Creation date
10/13/2016 4:26:58 PM
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Template:
CC Index
CC Index - Document Type
Agenda Packet
Meeting Type
Regular
Agency Type
City Council, Redevelopment Agency and Public Financing Authority
Date
10/17/2016
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6.1.J. - Page27 <br /> sEnsus <br /> The Emergency Response Team(ERT)is responsible for activating the DRP for disasters identified in this plan,as well as in the <br /> event of any other occurrence that affects the company's capability to perform normally. <br /> One of the tasks during the early stages of the emergency is to notify the DRT that an emergency has occurred. The <br /> notification will request DRT members to assemble at the site of the problem and will involve sufficient information to have <br /> this request effectively communicated.The Business Recovery Team(BRT)will consist of senior representatives from Sensus, <br /> and the BRT leader will be a senior member of Sensus'management team who will be responsible for taking overall charge of <br /> the process and ensuring that the company returns to normal working operations as early as possible. <br /> Business Recovery Team <br /> • Jim Mundell <br /> • Jack Swearhart <br /> 2.4. Disaster Recovery Team <br /> The team will be contacted and assembled by the Emergency Response Team(ERT). The DRT's responsibilities include: <br /> • Respond immediately to the ERT notification <br /> • Assess the extent of the disaster and its impact on the services provided to customers <br /> • Coordinate activities within the DRT to execute the DRP most efficiently <br /> • Establish facilities for an emergency level of service within 1 business hour <br /> • Restore key services within 1 business hour of the incident <br /> • Recover to business as usual within 8.0 to 24.0 hours after the incident <br /> • Report to the emergency response team from the point of the initial disaster notification until the complete return to <br /> normal business operations. <br /> Disaster Recovery Team Core Members <br /> • Jack Swearhart—Team Leader <br /> • Victor Thompson—Data Center Operations Manager <br /> • Any Allen—Server Administrator <br /> • Rick Zheng--Server and Backup Administrator <br /> • Sam McKay—Network Administrator <br /> • Gabriel Gwartney—Applications Operations Manager <br /> 2.4.1. DR Procedures for Management <br /> Members of the BRT will keep a hard copy of the names and contact numbers of each DRT and ERT member. In <br /> addition,BRT members will have a hard copy of Sensus' DRP on file in their homes in the event that the headquarters <br /> building is inaccessible,unusable,or destroyed. <br /> 2.4.2. Contact with Employees <br /> The BRT leader may directly contact other members of Sensus management or delegate this activity to another BRT <br /> member. After the BRT contacts members of Sensus management,said managers will serve as the information focal <br /> points for the employees in their departments,while designated employees will call other employees to discuss the <br /> crisis/disaster and the company's immediate plans. Employees who cannot reach staff on their call list are advised to <br /> call the staff member's emergency contact to relay information on the disaster. <br /> 2.4.3. Backup Staff <br /> If a manager or staff member designated to contact other staff members is unavailable or incapacitated, the <br /> designated backup staff member will perform notification duties. <br /> 2.4.4. Alternate Recovery Facilities/Hot Site <br /> If necessary, the hot recovery site will be activated and notification will be given via recorded messages or through <br /> communications from the BRT. Hot site staffing will consist of members of the disaster recovery team for the first 24 <br /> hours,with other staff members joining at the hot site as necessary. <br /> 2.4.5. Personnel and Family Notification <br /> REV:10-07-16 JS <br /> CONFIDENTIAL Page 24 of 30 <br /> ATTY/AGR.2016.295/Sensus USA Inc. -AMI Software Agreement <br />
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