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CITY OF REDWOOD CITY <br /> EXHIBIT A <br /> Program Objectives & Quantitative Goals <br /> Fiscal Year 2016/2017 <br /> Agency Information <br /> Agency Name: Ombudsman Services of San Mateo County, Inc. <br /> Address: 711 Nevada Street <br /> City, State, ZIP: Redwood City, CA 94061 -1555 <br /> Activity/Program Title: Ombudsman Services of San Mateo County, Inc. <br /> Program Objectives & Quantitative Goals <br /> Redwood City Consolidated Plan Priority and Objective Program Addresses: <br /> Provide basic human needs services for very low and low income persons and <br /> households. <br /> Description of Services to be Provided: <br /> Investigate a minimum of 85 complaints involving 85 unduplicated disabled or elderly <br /> individuals in licensed care facilities in Redwood City. <br /> Primary Quantitative Objectives: <br /> Ombudsman Services of San Mateo County, Inc. will serve 85 Redwood City <br /> persons. <br /> NOTE: Performance will be measured by program objectives and quantitative goals. The grant <br /> performance period begins July 1, 2016 and concludes June 30, 2017. <br /> ATTY/AGR/2016.270/OBDUDSMAN — CDBG <br /> REV: 09-22-16 RL <br /> Page 14 of 15 <br />