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sEnsus reading third party meters or reading meters outside the Service Territory. V. "Release" means both Updates and Upgrades. W. "Remote Transceiver" identifies the Sensus standalone, mounted relay device that takes the radio frequency readings from the SmartPoint Modules and relays them directly to the RNI by TCP/IP backhaul communication. X. "RE Field Equipment' means, collectively, FlexNet Base Stations, Echo Transceivers and Remote Transceivers. Y. "RNI" identifies the regional network interfaces consisting of hardware and software used to gather, store, and report data collected by the FlexNet Base Stations from the SmartPoint Modules. The RNI hardware specifications will be provided by Sensus upon written request from Customer. Z. "RTMs" identifies the remote telemetry modules. AA. "RTUs" identifies remote telemetry unit. BB. "Service Territory" identifies the geographic area where Customer provides electricity, water, and/or gas (as applicable) services to End Users as of the Effective Date. This area will be described in the parties' spectrum lease filing with the FCC. CC. "Server Hardware" means the RNI hardware. DD. "SmartPoint"" Modules" identifies the Sensus transmission devices installed on devices such as meters, distribution automation equipment and demand/response devices located at Customer's End Users' premises that take the readings of the meters and transmit those readings by radio frequency to the relevant FlexNet Base Station, Remote Transceiver or Echo Transceiver. EE. "Software" means all the Sensus proprietary software provided pursuant to this Agreement, including Sensus Analytics, and any Patches, Updates, and Upgrades that are provided to Customer pursuant to the terms of this Agreement. FF. "TouchCoupler Unit" identifies an inductive coupler connection from a water register to the SmartPoint Module. GG. "Unavailable Meters" include meters with sockets with power cut at the pole, meters that are booted on the line side, sockets that are not provided power due to a power delivery system failure, meters with tamper, theft or other human induced failures that render the meter or SmartPoint Module incapable of providing a read, a Force Majeure event induced failures of the power delivery system, socket or meter, and/or any system or meter maintenance issue that precludes the meter from transmitting its message to the network. Examples of Unavailable Meters include: (i)Intentionally Omitted; (ii)Intentionally Omitted; (ii)Intentionally Omitted; (iv)Intentionally Omitted; (v) Broken TouchCoupler unit: the TouchCoupler unit is damaged by intentional or unintentional acts; (vi) Broken Clip: the clip that holds the TouchCoupler unit into the radio package housing is broken and the unit cannot complete the inductive electrical connection; (vii) Improper installation of the TouchCoupler unit: the TouchCoupler unit is not pushed all the way into the housing clip causing the unit to not be able to complete the inductive electrical connection; (viii) Unit not installed through the pit lid: the unit is not installed with the antenna positioned through the pit lid and properly secured with the retaining nut. The radio unit must also be securely attached to the antenna section; (ix) Radio unit not securely attached to the Antenna unit: The water-proof SmartPoint Module housing is not properly installed and secured to the antenna unit; (x) Damaged antenna: the unit's antenna is damaged by intentional or unintentional acts; (xi) Damaged radio package: the unit's water-proof radio package is damaged by intentional or unintentional acts; (xii) Data Base errors: the unit is removed from the system but not updated in the database. Still shown as in the system when in fact has been removed; (xiii) Phantom Units: the unit is removed from the system but is still transmitting and being heard by the system; and (xiv) Other Installation Defect: the unit is otherwise installed improperly so that it does not communicate with the FlexNet Base Station. HH. "Updates" means releases of the Software that constitute a minor improvement in functionality. II. "Upgrades" means releases of the Software which constitute a significant improvement in functionality or architecture of the Software. it "WAN Backhaup' means the communication link between FlexNet Base Stations and Remote Transceivers and RNI. REV: 10-07-16 JS CONFIDENTIAL I Page 8 of 30 ATTY/AGR.2016.295/Sensus USA Inc. - AMI Software Agreement