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<br /> EXHIBIT A <br /> CITY OF REDWOOD CITY <br /> Community Overcoming Abusive Relationships (CORA) <br /> 24 Hour Crisis Line and Support Services <br /> FISCAL YEAR 2004/2005 <br /> CONTRACT OBJECTIVES <br /> Quantifiable Goals to be Provided With Performance # of Unduplicated RWC Residents/Households <br /> Requested Funds Indicators to be Assisted <br /> Serve 3,500 callers on 24-hour crisis line Hotline Call Log 200 of CORA' crisis line callers will be residents of <br /> Redwood Citv. <br /> 80% of callers utilizing the 24-hour crisis Measured by the <br /> line in a crisis situation will learn at least one caller's ability to <br /> concrete action that can address their re-state that <br /> situation by the termination of the call option to the <br /> crisis line <br /> counselor. <br /> Crisis line clients that are in a crisis situation Data is tracked in 30 of CORA's 3,500 crisis callers will be Redwood <br /> will go on to receive crisis intervention program City residents who go on to receive crisis <br /> counselinç¡ from CORA peer counselors database intervention counselina at CORA <br /> Atty/Agr/Agr.205 <br /> 081004 7 <br />- ì Y· i - <br />