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� �-8 <br /> Communifiy Seroices—Meet communifiy needs by directly providing or facilitating the <br /> delivery of a wide range of support, educational and informational sernices <br /> Community Service programs are designed to provide or facilitate a wide range of support <br /> and education services to residents. Redwood City has developed two senior service <br /> facilities, maintains accessible recreation programs, and offers human services programs in <br /> partnership with non-profit organizations at the Fair Oaks Community Center. In this area <br /> our data told us that there is still a need to support those groups with fewer resources and <br /> access to traditional support. One focus of our attention will be to reach out to the <br /> community to increase participation rates of seniors, the disabled, and those facing <br /> economic, social and emotional problems. This focus is based on the fact that the number <br /> one response from community members in the Neighborhood Survey focus group and our <br /> own outreach meetings was, "You need to get the word out to people...I didn't know you <br /> did thaY'. Homelessness and the need to coordinate services for Redwood City with the <br /> County of San Mateo Human Services Agency and non-profit shelter providers will also <br /> remain a focus. Lastly, we want to establish baselines and targets for service delivery <br /> improvements. <br /> Facilities—Provide and manage outstanding places for community activities <br /> We consider our facilities to be the Community's public living rooms and backyards. We <br /> found that our facilities are well used with the Community Activities Building providing <br /> space to more than 200 community groups, and the Veterans Memorial Senior Center <br /> averaging 12,000 visits per month to provide just two examples. In this area our strategies <br /> are two pronged. <br /> 1. We need to provide adequate resources to maintain our existing facilities in a safe, <br /> clean and attracrive manner. <br /> 2. As with parkland, our goal is to identify the type and location of new community <br /> facilities that will be needed as our population grows. <br /> 3. We also found that our faciliries are concentrated in Red Morton Park. <br /> Organization—Create a dynamic organization committed to an ongoing process of <br /> innovation <br /> In order to make our vision a reality, our organization needs to: <br /> ■ Provide training and support to its Boards and Commissioners, Volunteers and Staff <br /> on how to facilitate rather than solve community issues. <br /> • Expand and develop new partnerships in the community. <br /> ■ Further expand non-general fund resources available to the Department. <br /> • Develop accountability standards for each work unit. <br /> • Insure that volunteer and staff efforts are recognized and appreciated. <br /> Community Benefits <br /> The plan will help Redwood City realize important community outcomes, including; <br /> community image and sense of place, economic development, safety and security, health <br /> and wellness, human development, cultural unity, environmental resource protection, <br /> community problem solving, and recreational experiences. <br /> This information is presented graphically on the following page. <br /> Redwood City Parks, Recreation, and Community Services � 2004StrategicPlan <br />