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g A - 4� <br /> - Update and complete minor renovations Pazks & Facilities <br /> to the Community Activities Building 2 �' Superintendent CIP <br /> - Upgrade Veterans Memorial Senior 200� Director CIP <br /> Center <br /> - Expand Wellness Center and Pool 2009 Director CIP <br /> c. Utilize Capital Improvement Program to Review Pazks & Facilities CIP <br /> support priority projects Annually Superintendent <br /> D2 Maintain Facility Maintenance and Operations Levels <br /> Targets: (1) Maintain or increase the current user satisfaction rating regarding <br /> facility maintenance and operations of 81 °,6. <br /> (2) Increase internal customer satisfaction score for facilities <br /> management from "B" to "B+". <br /> Rationale: Currently the City receives high marks for its maintenance of <br /> facilities, as evaluated in the neighborhood survey. The Department <br /> is committed to maintaining these high service levels, and increasing <br /> them if possible. The Department will explore service innovations to <br /> serve a growing population in a fiscally constrained environment. <br /> Time <br /> Frame <br /> (Completion <br /> Target Year or <br /> A C t I O fl S Implementation L e a d F u n d i n g <br /> C de Res onsibilit Sources <br /> a. Increase availability of facilities to be used in 2006 Parks & Facilities General Fund <br /> emergency response Superintendent <br /> b. Improve the ability to remotely manage and 2007 - Facilities <br /> maintain facilities, e.g. security and Review Manager General Fund <br /> environmental controls Annually <br /> 2008 - <br /> c. Improve information and other technologies to Facilities <br /> support service delivery Review Mana er General Fund <br /> Annuall g <br /> d. Invest resources in the preservation of City Review Facilities CIP and <br /> resources Annually Manager �'g <br /> Pro ams <br /> Redwood City Parks, Recreation, and Community Services � 2004StrategicPlan 3-24 <br />