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Page | 16 SBWMA Recology Negotiations FAX Report 4/20/17 <br /> <br />Residential and Commercial Services <br />Residential customers will not experience any change s to their collection services, thus avoiding <br />complaints resulting from the implementation of new services or the change in service providers. <br />Most commercial customers will also not experience any changes to their collection services. A very small <br />sub-set of commercial accounts (Recology has identified about 20 accounts) will need to improve their <br />container access for Recology’s workers, or they will be subject to a new container relocation fee due to the <br />special handling that will be required to properly service those units. <br /> There are four primary modifications to the amended and restated Franchise Agreement for residential and <br />commercial services, which include: mixed use building services, bulky item collection, abandoned waste <br />collection and reporting requirements. <br />Mixed Use Buildings: The residential component of Mixed Use Buildings will receive all services currently <br />provided to multi-family customers (including recycling, organics and bulky item collection) and the <br />commercial element shall receive the services currently provided to commercial customers. This building <br />type and other multifamily and commercial customers will also be able to receive bin relocation services (at <br />an additional fee) which are required due to the below street level location of bin enclosures on the property. <br />Bulky Item Collection: Residential customers will continue to receive up to two bulky item collection <br />services annually within one week of request, without charge. Currently, approximately 120 bulky item <br />collections occur daily. Once the demand for these services increases to 150 (a 25% increase), Recology <br />can extend the service delivery date by one week. (This was done to align the services with the costs included <br />in Recology’s Base Contractor’s Compensation.) At such time, the Member Agency, SBWMA and Recology <br />will meet to address whether to add an additional route and compensate Recology; or, take some other action <br />to respond to the increased demand. <br />Abandoned Waste Collection: Member Agencies will continue to receive abandoned bulky waste collection <br />services at no cost to the agencies or customers. A limit of thirty (30) pick-ups per day has been established, <br />to align the services with the costs included in Recology’s Base Contractor’s Compensation. When the <br />average number reaches 25 daily events, the SBWMA and Recology will meet to address whether to add <br />collection resources and compensate Recology or take some other action to respond to the increased <br />demand. <br />Reporting: Reporting requirements have been streamlined, reducing effort in the preparation of the reports, <br />while maintaining the reporting elements. <br />Compensation and Rate Setting Methodology <br />The compensation and rate setting methodology discussions took the longest to complete and are , <br />by far, the most critical element to the negotiation process. Major discussions during the meetings <br />contained the rate setting methodology in order to provide stability and predictability, depreciation of the <br />vehicles, fuel cost, administrative costs, and compensation adjustments for growth in the number of accounts. <br />Extensive discussions during the FAX Committee meetings involved the current agreemen t and any changes <br />that would be made to Recology’s compensation. Ultimately, the Amended and Restated Agreement: <br />7.A - Page 26