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<br />Exhibit H <br />Signed Letter <br /> <br />Office of Director of Finance <br />and Financial Planning <br /> <br />~ <br />IIBdWDIll <br />GItV ~ <br />~ <br /> <br />1017 Middlefield Road <br />Redwood City, California 94063 <br />Telephone: (650) 780-7070 <br />Fax: (650) 366-2447 <br /> <br />April 23, 2002 <br /> <br />Jesus Nava, Finance Director <br />City of Burlingame <br />501 Primrose Road <br />Burlingame. CA 94010 <br /> <br />Dear Jesus: <br /> <br />We are very interested in continuing our partnership in furnishing software support and <br />helpdesk services to the City of Burlingame. We find it necessary to increase our <br />hourly rate from $90/hour to $95/hour. At this time, you have committed to purchase <br />2,975 hours for 2003/2004. approximately 247.92 hours per month, at a monthly cost of <br />$23.552.08. Any additional hours during the 2003/2004 fiscal year will be billed at <br />$110.00/hour. <br /> <br />If this is acceptable to you, please sign this letter and return it to us at your earliest <br />convenience. Please feel free to contact either David Chulick or me should you have <br />any questions concerning this matter. <br /> <br />We appreciate you choosing us to provide your software support and helpdesk <br />services, and we look forward to servicing your in the coming year. <br /> <br />Sincerely, <br /> <br />M?~ <br /> <br />Brian J. Ponty <br />Director of Finance and Financial Planning <br /> <br /> <br />cc: David Chulick. IT Manager <br /> <br />F :Attyl Agrl AmendBurtingame 1 <br />082603 <br /> <br />11 <br />