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<br /> In addition to providing training for authorized staff, MRC will also provide <br /> technical support free of charge via telephone on an as-needed basis for up to 10 <br /> hours per quarter. <br /> After the initial delivery and installation of the GRIP Query System, MRC shall <br /> maintain, update and integrate the database on a quarterly basis for the duration <br /> of the contract. The accuracy and completeness of the GRIP database will <br /> continually improve as a byproduct of MRC's ongoing Revenue Enhancement <br /> Audit Program. <br /> The updates shall include revenue generator, address and/ or parcel number, <br /> business category code, business identification number, historical payments and <br /> the most current revenue data available. <br /> MRC's GRIP Query System will enable City staff to analyze the contribution of <br /> revenue (from individual or aggregated sources) by each revenue generator in <br /> the City, on an individual, grouped or sorted order by business name, business <br /> type, business identification number, size ranking, street address, assessor parcel <br /> number, or specific user-defined geographic areas. <br /> The GRIP Query System can also be used to geo-code additional user-defined <br /> areas such as City Council Districts, business industrial parks, redevelopment <br /> project areas, etc. <br /> The GRIP Query System provides the City with a leading-edge analytical and <br /> management information tool for a broad range of fiscal, economic and strategic <br /> applications. <br /> 10 <br /> -. <br />