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THE CITY OF REDWOOD CITY <br /> INFORMATION TECHNOLOGY SERVICES <br /> SERVICES ORDER <br /> DATE: 4 / 25 / 2017 <br /> CUSTOMER NAME: Town of Los Altos Hills <br /> CUSTOMER ADDRESS: 26379 Freemont Road <br /> Los Altos Hills , CA 94022 <br /> Tel: 6 5 0 . 94 7 . 2 515 Fax: <br /> Email: <br /> SERVICE COMMENCEMENT DATE: 7 / 1 / 2 017 <br /> PRICING : <br /> INITIAL SET UP FEE: N/A <br /> MONTHLY RECURRING CHARGE: $ 4 , 688 . 13 ( 325 hours at $ 173 . 10 per hour <br /> divided by 12 months . <br /> HOURLY RATE FOR ADDITIONAL SERVICES*: $ 173 . 10 <br /> DURING NORMAL BUSINESS HOURS: $ 173 . 10 <br /> DURING NON-BUSINESS HOURS: $ 259 . 65 <br /> *SUBJECT TO ANNUAL ADJUSTMENT BY RWC <br /> INITIAL SERVICE TERM: 1 Year <br /> MISCELLANEOUS: Hours worked above 325 will be invoiced in July, 2018. Prepaid unused hours will be <br /> refunded in July 2018 . <br /> Capitalized terms not defined herein have the meaning set forth in the General Terms and Conditions <br /> (GTC) attached hereto. <br /> All charges in this Service Order are exclusive of taxes and fees. <br /> By executing this Service Order, CUSTOMER is requesting, and agrees to pay for the Services identified <br /> and described in this Services Order and to be bound by the GTC, which is attached hereto and <br /> incorporated by reference. <br /> ATTY/AGR/2017.117/IT SVCS — LOS ALTOS HILLS 2017-18 <br /> REV: 06-28-17 JS <br /> Page 6 of 7 <br />