AgdaPkt 2002-05-20 - Laserfiche WebLink

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IREPORT To the Honorable Mayor and City Council From the City Manager May 20, 2002 Subject Task Order No. 1 - Amber Technologies & Consulting Recommendation Approve Task Order No.1 with Amber Technologies & Consulting for providing additional professional consulting services for the Redwood Shores Residential Taxi Shuttle Program, in an amount not to exceed $25,308, for the next full year. Background The Redwood Shores Residential Taxi Shuttle Program, ("Shores Shuttle"), is an on- demand, shared ride taxi shuttle designed to provide residents of Redwood Shores convenient transportation to the San Carlos Caltrain Station during peak AM commute hours and back home again in the PM commute hours. Residents who register for the program are issued a personal ID number, which they use when they call the taxi vendor to reserve a ride for the days they wish to use the service. The taxi picks up the resident at a designated stop location within one of the four-minute time windows available in the morning, as requested; no reservation is required for the afternoon return trip, as taxis are on call at the station from 3:30 P.M. to 7:15 P.M. The Shores Shuttle program has been operating successfully since early September 2001. Amber Technologies and Consulting has been managing the program since the outset, including registration of residents, monitoring the taxi vendor operation to assure that timely, quality service is provided, verifying taxi vendor invoices, providing ridership data and reports to staff, etc. Based on the results of the first six months, staff anticipates extending the program for a year, through February 2003, and these management services must be maintained for the duration of the program. The original contract with Amber Technologies and Consulting was for a scope of work that included design, preliminary marketing, launch of the program, and management of the first six months of operations (6 month cost was $13,800). Task Order No. 1 would continue management of the Shores Shuttle program for one year, through February 2003, and also provide for production of marketing materials and advertising fees.