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MS. Gul Ramchanda! City of Redwood city July 9, 1986 EXHIBIT "A" Page 3 Page 1 of 5 3. SCOPE OF SERVICE The scope of our proposed audit service includes, but is not limited to, accomplishing the following tasks: 0 Procure a computer tape of sales tax permit records from the State Board of Equalization (only the city can order this tape which costs about $500). o Input data from sales tax distribution reports provided by State Board of Equalization for most recent consecutive quarters. o Develop a target list of potential point-of-sale distribution errors based on a comprehensive inventory and evaluation of all businesses in the City of Redwood city. These businesses are to be analyzed based on proprietary guidelines established by MI~C, formulated through expert knowledge of corporate mergers and acquisitions, sales versus use tax, business marketing organization and methods, commercial sales tax reporting practices, and other conditions contributing to reporting errors. 0 Contact each target business to determine whether a point-of-sale distribution error exists. Note: This is accomplished with the highest regard to discretion and professional conduct, as evidenced by the fact that MRC's sales tax audits have involved more than 40,000 direct contacts with taxpayer businesses without a single complaint. Our sales tax audits are predicated on a constructive public relations approach which emphasizes the importance of each business to the city and the mutual benefits of correcting reporting errors. 0 Provide to the City, for submission to the local office of the State Board of Equalization, reports addressing each point-of-sale distribution error individually, including the business name, address, telephone number, California sales tax permit number, individuals contacted, date(s) of contact, nature of business, reason(s) for error, recommended corrective procedure and, if available, estimated sales tax income which should be forthcoming to the city of Redwood city. This report is accompanied by our suggested language for letters to be sent to the taxpayers directly from the City urging cooperation in promptly correcting the distribution error.