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<br />City of Redwood City <br /> <br />3 <br /> <br /> <br />Our mission will be supported by the following: <br /> <br />. Providing comprehensive, high quality services for the purpose of <br />prevention, recognition, and treatment of work-related injury and illness <br />among the employees of the City of Redwood City. <br /> <br />. Providing high quality administrative services for the purpose of appropriate <br />identification of workers' compensation claims, rapid claims handling, timely <br />communication, and early return to work. <br /> <br />. Systematically improving and demonstrating cost effective, quality care and <br />service to customers in a sustainable manner. <br /> <br />. Strengthening our partnerships with all of our customers including patients, <br />employers, and purchasers. <br /> <br />. Enhancing the sense of ownership and responsibility of all who contribute to <br />the Occupational Health Service Line. <br /> <br />. Actively improving the physical and psychological health and safety of the <br />communities we serve. <br /> <br />. Understanding our customers' businesses and work sites to encourage and <br />assist efforts to provide a safe work environment. <br /> <br />. Continually assessing and realigning the mission and goals of the <br />Occupational Health Service Line with the overall mission and business <br />goals of Kaiser Permanente. <br /> <br />. Continually improving the quality while reducing the cost of services. <br /> <br />,.- <br /> <br />""'1"'-"""'"' ._, r <br />