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<br />1f <br /> <br />If' <br /> <br />Exhibit B <br /> <br />CITY OF REDWOOD CITY <br />WORKERS' COMPENSA TlON CLAIM ADMINISTRA TION <br />PERFORMANCE BASED COMPENSA TION <br />2005 - 2006 <br /> <br /> <br /> Initial contact(includes attempts~ on <br />1 I Initial Claim Contact I 95% I all lost time non-litigated claims <br />within 2 business days of receipt of <br /> claim <br /> Subsequent contact with injured <br />2 I Subsequent Claim Contact I 90% I worker( non represented) every 30 <br /> days while receiving TO or 4850 <br />3 I Continuous Efforts at 96% Maintain a 100% closing ratio on all <br />Finalization of Claim indemnity claims <br />4 I Utilization Review I Pass/Fail. I UR results in savings of at least <br />200% of cost of UR. <br />~ Bill Review Results I Pass/Fail I Maintain 45% in net savings <br /> ~ Pass/Fail! Complete status reports every 90 <br />6 I Status Reports days <br /> on each Indemnity claim <br /> <br />7 I Program Management I Pass/Fail I 10:'0 reduction in each of the <br /> following; $1,000 for each category <br /> . . . . I . I Based on Redwood City Employee <br />8 I ChenV Customer satIsfaction Pass/Fall S "B" b tt II f <br /> urvey or e er overa ra Ing <br /> <br />~1 <br /> <br />$2,000 <br /> <br />$2,000 <br /> <br />$1,000 for each % point above 96% ( not including future medical <br />claims) <br /> <br />$2,000 <br /> <br />$2,000 <br /> <br />$2,000 <br /> <br />1. lost time days.2. litigation costs 3. medical costs 4. litigation rate <br /> <br />$2,000 <br /> <br />.... . rl ' . <br /> <br />~ <br />.~ <br />~ <br />~ <br />