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<br />...:5. / t? - .z-4 <br /> <br />Employee Assistance Program <br />Combined Evidence of Coverage and Disclosure Form <br /> <br />Contents <br /> <br />Principal Benefits and Coverages <br />What problems can an EAP handle? <br />Choice of Physicians and Practitioners <br /> <br />Practitioner Compensation <br />Facilities <br /> <br />Continuity of Care <br />New Members <br /> <br />Members Whose Practitioner's Contract Has Been Tenninated or Not Renewed <br />Are EAP services confidential? <br /> <br />Prepayment Fees <br />Other Charges <br />Who is eligible for services? <br />When does coverage begin? <br /> <br />How to Obtain EAP Services <br /> <br />Emergency Services and Care <br />~'õn- Emergency Care <br />Second Medical Opinion <br /> <br />Complaints and Grievances <br />Grievance Process <br /> <br />The Department of Managed Health Care <br />Public Policy <br /> <br />Principal Exclusions <br />Termination of Benefits <br /> <br />Renewal Provisions <br /> <br />Organ Donation <br /> <br />1 <br />