Laserfiche WebLink
<br />~ /(!--<'¿ <br /> <br />Continuity of Care <br /> <br />New Members: If your Employer or Group has changed health plans and you were receiving <br />services from a non- Participating Practitioner for a cwrent episode involving an acute, serious or <br />chronic mental health condition, MHN may, if certain other criteria are met, authorize continuing <br />services from your non- Participating Practitioner. <br /> <br />In the event MHN authorizes continuity of care services, MHN will allow the Member a reasonable <br />transition period (subject to the benefit limit) to continue his or her course of treatment with the non- <br />Participating Practitioner prior to transferring to another Participating Practitioner and will arrange <br />for the provision of mental health care services on a timely, appropriate, and medically necessary <br />basis from the non- Participating Practitioner. The length of the transition period will take into <br />account the severity of the Member's condition and the amount of time reasonably necessary to effect <br />a safe transfer on a case-by-case basis. Reasonable consideration will be given to the potential <br />clinical effect that a change of practitioner would have on the Member's treatment for the condition. <br />This decision is detennined by MHN, in consultation with the Member and the non- Participating <br />Practitioner. <br /> <br />MHN may require a non- Participating Practitioner whose services are continued for a newly covered <br />member to agree in writing to be subject to the same tenns and conditions that are imposed upon <br />Participating Practitioners providing similar services who are not capitated and who are practicing in . <br />the same or a similar geographic area as the non- Participating Practitioner, including, but not limited <br />to, rates, credentialing, hospital privileging, utilization review, peer review and quality assurance <br />requirements, <br /> <br />Among other limitations, new member continuity of care services do not apply if you were offered <br />and refused an out of network option by your Employer, or if you had the option to continue with <br />your previous health plan or non- Participating Practitioner and instead voluntarily chose to change <br />health plans. or if the non- Participating Practitioner does riot agree to abide by the tenns and <br />conditions contained in MHN's standard participating provider contract. <br /> <br />Members Whose Practitioner's Contract Has Been Terminated or Not Renewed: If you are <br />receiving care for an acute or serious chronic condition and your Participating Practitioner's contract <br />is tenninated or not renewed, you may ca11 MHN at 1-800-227-1060 and request continuing care by <br />:'our Participating Practitioner, provided you are still eligible. In cases involving an acute condition <br />or a serious chronic condition, MHN will arrange for the provision of mental health care services on a <br />timely and appropriate basis from the terminated practitioner for up to 90 days or a longer period if <br />necessary for a safe transfer to another practitioner (subject to the benefit limit) as detennined by <br />MHN in consultation with the tenninated practitioner, consistent with good professional practice. <br /> <br />Ì\lHN may require the tenninated practitioner whose services are continued beyond the contract <br />termination date to agree in writing to be subject to the same contractual tenns and conditions that <br />were in effect prior to tennination. This includes, but is not limited to rates, credentialing, hospital <br />privileging, utilization review, peer review, and quality assurance requirements. The payment of <br />co-payments. deductibles, or other cost sharing components by the Member during the period of <br />continuation of care with a tenninated practitioner will be the same co-payments, dedu:tibles, or <br />other cost sharing components that would be paid by the Member when receiving care from a <br />practitioner currently contracting with MHN. <br /> <br />5 <br />