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<br />6. <br /> <br />7. <br /> <br />8. <br /> <br />9. <br /> <br />10. <br /> <br />11. <br /> <br />~l:-3 <br /> <br />Trains, monitors and assists in evaluation performance of Consumer Service <br />Technicians and Public Works Services Technician, acts as a team leader in day <br />to day operations; assists the manager regarding work load, employee <br />performance and compliance with established policies and procedures. <br /> <br />Responsible for all safety requirements, rules and regulations pertaining to <br />Redwood City policy and standards, OSHA, JSA, at job site. <br /> <br />Assist management in developing notification letters and other public information <br />materials. <br /> <br />Maintain records on meter's inventory and meter repair; post information on <br />readings, repairs and locations. <br /> <br />Test, disassemble, inspect, clean, repair and replace all types and sizes of water <br />meters and other meters. <br /> <br />Plan, schedule and coordinate large meter testing program. Field test meters, <br />adjust meters to an accredited standard of accuracy and demonstrate accuracy <br />tests to customers. <br /> <br />12. <br /> <br />Plan and schedule meter repairs and replacement program. <br /> <br />13. <br /> <br />Plan and schedule section's work activities and order materials and supplies. <br /> <br />14. <br /> <br />Issue construction meters and collect monthly meter readings for billing <br />purposes. <br /> <br />15. <br /> <br />Route new services for reading routes; prepare yearly reading schedule, rotating <br />employee's work and on-call schedules. <br /> <br />16. <br /> <br />Schedule and coordinate weekly water quality monitoring samples and respond <br />to customer complaints regarding water quality problems. <br /> <br />17. <br /> <br />Edit meter reads and input data on customer accounts for billing purposes. <br /> <br />18. <br /> <br />Use electronic meter reading system and daily download and upload meter <br />reading routes and electronic meter readings. <br /> <br />19. <br /> <br />Oversee field services support to the office of Billing Services. <br /> <br />20. <br /> <br />Develop, oversee and evaluate the implementation of operational procedures <br />and work standards. <br /> <br />21. <br /> <br />Handle customer complaints related to meter reading, water quality, <br />Underground Service Alert (USA) water conservation and field services. <br /> <br />22. <br /> <br />Oversee Underground Service Alert (USA) response and utility locating activities. <br /> <br />23. <br /> <br />Schedule, coordinate and conduct water audits for indoor and outdoor water use <br />practices and makes recommendations for improving water use efficiency. <br /> <br />'~"""""""'-""T" <br />