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<br />5. J 6- IS <br /> <br />EXHIBIT A <br /> <br />CITY OF REDWOOD CITY <br />CORA (COMMUNITY OVERCOMING RELATIONSHIP ABUSE) <br />24 Hour Crisis Hotline and Support Services <br />FISCAL YEAR 2005/2006 <br /> <br />CONTRACT OBJECTIVES <br /> <br />Quantifiable Goals to be Provided Peñormance Indicators <br />With Requested Funds <br />Serve 4,500 callers on 24-hour Hotline Call Log <br />crisis line. <br />80% of callers utilizing the 24-hour Measured by the caller's ability to re-state that option to the <br />crisis line in a crisis situation will crisis line counselor. <br />learn at least one concrete action <br />that can address their situation by <br />the termination of the call. <br />15 Redwood City Crisis line clients Data is tracked in program database <br />that are in a crisis situation will go <br />on to receive crisis intervention <br />counseling from CORA peer <br />counselors. <br /> <br /># of Unduplicated RWC Residents/Households to be Assisted (Only programs serving <br />individuals may report individuals. All others should report households. Count only once <br />even if being provided more than one service) <br />250 residents of Redwood Cit 15 of which will 0 on to receive counselin <br /> <br />r - <br />