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CITY OF REDWOOD CITY <br />EXHIBIT A <br />Program Objectives & Quantitative Goals <br />Fiscal Year 2017/2018 <br />Agency Information <br />Agency Name: Ombudsman Services of San Mateo County, Inc. J <br />Address: 711 Nevada Street f <br />City, State, ZIP: Redwood City, CA 94061 f <br />Activity/Program Title: Ombudsman Services of San Mateo County, Inc. <br />Program Objectives & Quantitative Goals <br />Redwood City Consolidated Plan Priority and Objective Program <br />Addresses: <br />Provide basic human needs services for very low and low income persons and <br />households. <br />Description of Services to be Provided: <br />Investigate a minimum of 95 complaints involving 85 unduplicated disabled or <br />elderly individuals in licensed care facilities in Redwood City. <br />Primary Quantitative Objectives: <br />Ombudsman Services of San Mateo County, Inc. will serve 140 Redwood City <br />persons. <br />NOTE: Performance will be measured by program objectives and quantitative goals. The grant <br />performance period begins July 1, 2017 and concludes June 30, 2018. <br />Page 15 of 16 <br />REV: 11-06-1715 <br />AT7Y/AGR.2017.255/OMBUDS MAN <br />