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THE CITY OF REDWOOD CITY <br />INFORMATION TECHNOLOGY SERVICES <br />SERVICES ORDER <br />DATE: 6/14/2016 <br />CUSTOMER NAME: City of East Palo Alto <br />CUSTOMER ADDRESS: 2415 University Ave <br />East Palo Alto, CA 94303 <br />Tel: 650. 853.3118 Fax: <br />Email: mmckenzie@cityofepa.org <br />SERVICE COMMENCEMENT DATE: 7/1/2016 <br />PRICING: <br />INITIAL SET UP FEE: N/A <br />MONTHLY RECURRING CHARGE: $27, 550 <br />divided by 12 months. <br />HOURLY RATE FOR ADDITIONAL SERVICES*: <br />DURING NORMAL BUSINESS HOURS: <br />DURING NON -BUSINESS HOURS: <br />(2,000 hours at $165.30 per hour <br />$165.30 <br />$165.30 <br />$247.95 <br />*SUBJECT TO ANNUAL ADJUSTMENT BY RWC <br />INITIAL SERVICE TERM: 1 Year <br />MISCELLANEOUS: Hours worked above 2,000 will be invoiced in July, 2017. Unused hours will be refunded <br />in July 2017. <br />Capitalized terms not defined herein havethemeaning set forth in the General Terms and Conditions <br />(GTC) attached hereto. <br />All charges in this Service Order are exclusive of taxes and fees. <br />By executing this Service Order, CUSTOMER is requesting, and agrees to pay for the Services <br />identified and described in this Services Order and to be bound by the GTC, which is attached hereto <br />and incorporated by reference. <br />SERVICES TO BE PROVIDED: <br />REV: 07-11-16 JS <br />Page 6 of 7 <br />ATTY/AGR.2016.181/ITSVCS EPA FY2016-17 <br />