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required to complete the project and the applicable hourly fees; and Customer shall pay in full each such invoice in accordance with the terms of the General Terms. Any estimates of fees or Working Hours required to complete the project are approximations of the anticipated amount of fees and time needed to complete the project. The actual number of Working Hours may vary. 6. TRAVEL AND EXPENSES. Customer shall be responsible to pay or reimburse Hyland for all customary and reasonable out-of-pocket costs and expenses incurred by Hyland in connection with the performance of services under this Agreement (including fees and expenses relating to travel, meals, lodging and third party vendor registration requirements) in accordance with Hyland's applicable internal policy for the reimbursement of costs and expenses to its employees ("Hyland Expense Policy"). Customer will approve each onsite visit prior to Hyland incurring out-of-pocket costs and expenses for travel, meals, and lodging. Except as otherwise provided in any applicable Services Proposal, Hyland shall invoice Customer for all reimbursable costs and expenses on a monthly basis, in arrears; and Customer shall pay in full each such invoice in accordance with the General Terms. 7.1 Limited Warrantv. For a period of sixty (60) days from the date of completion of Professional Services, Hyland warrants to Customer that such services have been performed in a good and workmanlike manner and substantially according to industry standards. This warranty specifically excludes (a) non-performance issues caused as a result of incorrect data or incorrect procedures used or provided by Customer or a third party or failure of Customer to perform and fulfill its obligations under this Agreement; and (b) any Professional Services in the nature of staff augmentation. 7.2 Remedv. Hyland's sole obligation, and Customer's sole and exclusive remedy for any non -conformities to the express limited warranties under paragraph 7.1(a) shall he as follows: provided that, within the applicable 60 -day period, Customer notifies Hyland in writing of the non -conformity, Hyland will use commercially reasonable efforts to re -perform the non- conforming services in an attempt to correct the non-conformity(ies). if Hyland is unable to correct such non-confomvty(ies) after a reasonable period of time, Customer's sole and exclusive remedy shall be to terminate the Services Proposal under which the non-confonning Services have been performed, in which event Hyland will refund to Customer any portion of the services fees under such Services Proposal relating directly to such nonconforming Professional Services paid prior to the time of such termination. 8. TERMINATION 8.1 By Customer Customer may terminate this Professional Services Schedule, including any Services Proposal, pursuant to Section 1.2 of the General Terms. 8.2 Terminating a Services Proposal. In addition to the terms provided in Section 1.3 of the General Terms Schedule, in the event of any termination of a Services Proposal by Customer, Customer agrees to compensate Hyland for all Professional Services already performed prior to, and including, the date of termination, except to the extent that Hyland has breached its obligations to perform such Professional Services and such breach is the cause of such termination. REV: 01-09-1815 Page 21 of 51 ATTY/AGR.2018.001/Hyland Onbase ACMS