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<br />EXHIBIT A <br /> <br />CITY OF REDWOOD CITY <br />CORA (COMMUNITY OVERCOMING RELATIONSHIP ABUSE) <br />24 Hour Crisis Line and Support Services <br />FISCAL YEAR 2005/2006 <br /> <br />CONTRACT OBJECTIVES <br /> <br />Quantifiable Goals to be Provided With Peñormance Indicators <br />Requested Funds <br />Serve 4,500 callers on 24-hour crisis line Hotline Call LoQ <br />80% of callers utilizing the 24-hour crisis line in a Measured by the caller's ability to re-state that option <br />crisis situation will learn at least one concrete to the crisis line counselor. <br />action that can address their situation by the <br />termination of the call <br />15 Redwood City Crises line clients that are in a Data is tracked in program database <br />crisis situation will go on to receive crisis <br />intervention counseling from CORA peer <br />counselors. <br /> <br /># of Unduplicated RWC Residents/Households to be Assisted (Only programs serving individuals <br />may report individuals. All others should report households. Count only once even if being <br />rovided more than one service <br />200 residents of Redwood Cit 15 of which will 0 on to receive counselin <br /> <br />Atty/Agr/2005.035 <br />072505 <br /> <br />7 <br />