AgdaPkt 2018-03-26 Joint SA PFA - Laserfiche WebLink

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REV: 03-16-18 MI ATTY/AGR/2018.054/RECOLOGY OF SAN MATEO Page 12 of 119 3. Informing Customer of Collection Location Options. Contractor will notify all 342 Residential Customers annually of the Special Handling Service and Backyard 343 Collection Service options and submit, for approval, a draft notification to Agency 344 thirty (30) Days prior to the anticipated date of distribution to Customers. New 345 service recipients shall be notified upon signing up for Collection service of the 346 Special Handling Service and Backyard Collection Service options. 347 4. Special Handling Service Eligibility. Customers desiring Special Handling 348 Service will be required to submit an application, in a form approved by Agency. 349 Contractor shall review applications to determine whether the Customer meets 350 Agency’s eligibility criteria and shall provide a written response within five (5) 351 Business Days after receipt of the application. Unless otherwise directed by 352 Agency, Customers are eligible if they provide (i) evidence of their “handicap 353 status” by the California Department of Motor Vehicles, or (ii) evidence that no 354 Occupant of the Residential Premises is physically able to place Carts Curbside 355 for Collection. On an annual basis, Contractor may request reverification of 356 Special Handling Service eligibility from Customer. 357 B. Multi-Family Dwellings 358 1. General. Contractor shall Collect Solid Waste from Multi-Family Dwellings as 359 frequently as scheduled by Customer, but not less than once per week, and 360 Agency shall bill Customers at Agency-approved Rates. Contractor shall provide 361 extra Collection pick-ups of Containers within one (1) Business Day of 362 Customer’s request and Contractor shall bill Customers at Agency-approved 363 Charges specified in Attachment Q. Customers must subscribe to a minimum 364 service level of three (3) times per week Collection in order to be eligible for 365 Collection on Saturday and/or Sunday. 366 2. Containers. Contractor shall allow Multi-Family Dwelling Customers to use Carts 367 or Bins for Solid Waste Collection that are shared by the Occupants of the 368 Premises. Contractor shall provide one (1) or more Cart(s) or Bin(s) to such 369 Customers as requested by Customer, provided that no less than ninety-six (96) 370 gallons per week of Container capacity are provided for every five (5) dwelling 371 units in the Multi-Family Residential Complex. 372 3. General Service Conditions. The standard Rates for Collection services assume 373 that Containers are accessible by Contractor’s vehicles and personnel. 374 If the Container is wheeled and is three (3) cubic yards or less in capacity and is 375 not a Compactor, the standard Rate includes Collection from the Container 376 located Curbside or in enclosures or on private or public property at a distance 377 less than or equal to fifty (50) feet of access by Contractor’s vehicle, provided 378 that access to the Container is paved and the slope is less than seven percent 379 (7%). The distance to the Container shall be measured in one of the following 380 ways depending on the conditions of the Premises: (i) from the face of the curb 381 to the nearest edge of the Container, (ii) if there is no curb, from the edge of the 382 roadway nearest the nearest edge of the Container, or (iii) from the lifting 383 mechanism on the Collection vehicle if the vehicle can be driven on the 384 Premises. 385 If the Container does not have wheels, or is greater than three (3) cubic yards in 386 capacity, or is a Compactor, the standard Rate includes Collection from a 387 6.2.B. - Page 25