AgdaPkt 2018-03-26 Joint SA PFA - Laserfiche WebLink

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ATTACHMENT I PERFORMANCE INCENTIVES AND DISINCENTIVES REV: 03-16-18 MI ATTY/AGR/2018.054/RECOLOGY OF SAN MATEO ATTACHMENT I Page 7 of 8 6. INCENTIVE/DISINCENTIVE PAYMENT PROCEDURES A. Record Keeping. In accordance with Article 9, records shall be maintained by Contractor for Agency in a manner that adequately demonstrates and documents Contractor’s performance in accordance with this Agreement. The records shall be sufficient for Agency and SBWMA to determine Contractor’s compliance with the specified performance standards. B. Determination of Achievement of Performance Standards. In accordance with the requirements of Sections 9.06, 9.07, and 11.07.E, Contractor shall provide with its quarterly and annual reports, a report that identifies compliance with the performance standards listed in this Attachment and calculation of the performance incentive payments and disincentive assessments due. Performance incentives and disincentives for Overall Diversion Level, minimum Single-Family Diversion Level, minimum Commercial Diversion Level, Average Speed of Answer, and ninety (90) second maximum Hold Time shall be calculated in aggregate for the SBWMA Service Area and Agency’s share shall be proportional based on the Tons of Solid Waste Collected in the previous Rate Year by Contractor. Performance disincentives for Single- Family Missed Pick-Up Collection Events shall be calculated separately for each Agency. The incentives and disincentives that will be calculated monthly include: • Commercial or Single-Family Missed Pick-Up Collection Events • Average Speed of Answer • Ninety (90) Second Maximum Hold Time The incentives and disincentives that will be calculated annually include: • Overall Diversion Level • Minimum Single Family Diversion • Minimum Commercial Diversion Level C. Amount. The incentive and disincentive payment amounts shall be determined in accordance with the formulas presented in Sections 2 through 5 of this Attachment I. Notwithstanding any other provision of this Agreement, except for Commercial or Single-Family Missed Pick-Up Collection Events, on an annual basis, the maximum disincentive payments by Contractor shall not exceed one hundred thousand dollars ($100,000) in total for all Member Agencies, and the maximum incentive payments to Contractor shall not exceed one hundred thousand dollars ($100,000) in total for all Member Agencies. D. Timing of Payment. Payments related to performance incentives and disincentives that are calculated monthly and annually are to be included in Contractor’s annual Application for adjustment to Contractor’s Compensation. Contractor’s Compensation for the next Rate Year will be increased or decreased by the net amount of performance incentive payments and disincentive assessments calculated. If performance incentive or disincentives payments are due for performance in the last two (2) Rate Years, the amount 6.2.B. - Page 190