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<br />;7. 4/1- 3 <br /> <br />access channels and Peninsula TV ("penTV"). The subscriber also gets the ability to receive <br />live, accessible information from the County Emergency Services team, and each individual <br />city's emergency operations center, as a method of communicating with residents during a <br />disaster event. In addition, there will be over 86 sites throughout San Mateo County that will <br />be interconnected to allow for events/meetings to be aired live over local government access <br />channels or PenTV (for example, this could include live coverage of Redwood City's "Live in <br />Downtown" concert series; simultaneous town hall meetings could be held throughout San <br />Mateo County and broadcast on one countywide program on PenTV; studio talk shows or <br />other programming from PenTV studios in San Carlos could be broadcast live to any city). <br /> <br />It is important to understand that these costs are being assessed on Comcast as <br />compensation for using our rights-of-way, not being charged directly to the subscribers by the <br />cities. It is Comcast's decision whether or not to pass these costs on to subscribers, not <br />dissimilar to how they pass on costs to their subscribers for other programming from national <br />networks. <br /> <br />The total financial package is distributed to the eight SAMCA T agencies on a pro-rata basis <br />based on the number of subscribers. The City had a subscriber base of just over 15,000 <br />subscribers as of 2004. The City's portion of the total financial package is $1,529,545, <br />represented as follows: <br /> <br />Fiber Network Construction Costs <br />10 sites (final sites to be negotiated) <br />Countywide feeds via PenTV <br />Edge Switching Equipment Technical Grant <br /> <br />Subtotal - Fiber Network construction credits <br /> <br />$474,974 <br />$ 9,026 <br />$190,613 <br /> <br />$674,613 <br /> <br />PEG Capital Grants <br />RCTV (Redwood City cable channel) <br /> <br />$626,078 <br /> <br />Subtotal- PEG Capital Grants to Redwood City <br />and Redwood City Fiber Network construction <br /> <br />$1,300,691 <br />$228,854 <br /> <br />Peninsula TV PEG Capital Grants via Redwood City <br /> <br />Grand Total Financial Package <br /> <br />$1,529.545 <br /> <br />Beyond the financial package, there were several other key issues that were addressed as <br />part of the negotiations with Comcast. Those issues are listed below. <br /> <br />1. Franchise Term - Fifteen (15) years commencing March 1, 2006. <br /> <br />2. Customer Service Standards. <br />i. Comcast will comply with the Federal Communications Commission's <br />customer service obligations as outlined in the Franchise. <br />ii. Comcast will provide quarterly compliance reports. <br />iii. Comcast will establish written procedures regarding complaints and <br />disputes. <br /> <br />