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<br />manner and in accordance with all federal, state, <br />and local operation and safety regulations. <br />Contractor shall work closely with and be guided <br />by City. Contractor shall also perform all work <br />in accordance with generally accepted business <br />practices and performance standards of the <br />industry. <br /> <br />11. MONITORING OF SERVICES <br /> <br />City may monitor the Services performed under <br />this Agreement to determine whether <br />Contractor's operation conforms to City policy <br />and to the terms of this Agreement. City may <br />also monitor the Services to be performed to <br />determine whether fmancial operations are <br />conducted in accord with applicable City, <br />county, state, and federal requirements. If any <br />action of Contractor constitutes a breach, City <br />may terminate this Agreement pursuant to the <br />provisions described herein. <br /> <br />12. WARRANTY <br /> <br />Contractor expressly warrants that all materials <br />and services covered by this Agreement shall be <br />fit for the purpose intended, shall be free from <br />defect, and shall conform to the specifications, <br />requirements, and instructions upon which this <br />Agreement is based. Contractor agrees to <br />promptly replace or correct any incomplete, <br />inaccurate, or defective Services at no further <br />cost to City when defects are due to the <br />negligence, errors or omissions of Contractor. If <br />Contractor fails to promptly correct or replace <br />materials or services, City may make corrections <br />or replace materials or services and charge <br />Contractor for the cost incurred by City. <br /> <br />13. FAIR EMPLOYMENT <br /> <br />Contractor shall not discriminate against any <br />employee or applicant for employment because <br />of race, color, creed, national origin, sex, age, <br />condition of physical handicap, religion, ethnic <br />background, or marital status, in violation of <br />state or federal law. <br /> <br />14. CONTRACTOR TO HOLD CITY <br />HARMLESS <br /> <br />To the extent permitted by law, Contractor <br />agrees to indemnify, protect, defend, and hold <br />harmless City, its City Council, officers, <br />employees, volunteers and agents from and <br />against any claim, injury, liability, loss, cost, <br /> <br />and/or expense or damage, including all costs <br />and reasonable attorney's fees in providing a <br />defense to any claim, arising from Contractor's <br />negligent, reckless or wrongful acts, errors, or <br />omissions with respect to or in any way <br />connected with the performance of the Services <br />by Contractor, its agents, subcontractors and/or <br />assigns under this Agreement. <br /> <br />15. INSURANCE REQUIREMENTS <br /> <br />During the term of this Agreement, and for any <br />time period set forth in Exhibit C, Contractor <br />shall purchase and maintain in full force and <br />effect, at no cost to City insurance policies with <br />respect to employees and vehicles assigned to the <br />Performance of Services under this Agreement <br />with coverage amounts, required endorsements, <br />certificates of insurance, and coverage <br />verifications as derIDed in Exhibit C attached and <br />incorporated by this reference. <br /> <br />16. AMENDMENTS <br /> <br />This Agreement may be amended only with the <br />written consent of both Parties. <br /> <br />17. INTEGRATED DOCUMENT <br /> <br />This Agreement represents the entire agreement <br />between City and Contractor. No other <br />understanding, agreements, conversations, or <br />otherwise, with any representative of City prior <br />to execution of this Agreement shall affect or <br />modify any of the terms or obligations of this <br />Agreement. Any verbal agreement shall be <br />considered unofficial information and is not <br />binding upon City. <br /> <br />18. SEVERABILITY CLAUSE <br /> <br />In case anyone or more of the provisions in this <br />Agreement shall, for any reason, be held invalid, <br />illegal or unenforceable in any respect, it shall <br />not affect the validity of the other provisions, <br />which shall remain in full force and effect. <br /> <br />19. LAW GOVERNING CONTRACT <br /> <br />This Agreement shall be governed and <br />interpreted using the laws of the State of <br />California. <br /> <br />20. DISPUTE RESOLUTION <br /> <br />CSC Service Contract - [City of Redwood City] <br />Rev: 12/06/04; [date typed: 6-3-05] <br /> <br />Page 3 of 6 <br />