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THE CITY OF REDWOOD CITY <br />INFORMATION TECHNOLOGY SERVICES <br />SERVICES ORDER <br />DATE: 5/8/2018 <br />CUSTOMER NAME: Town of Los Altos Hills <br />CUSTOMER ADDRESS: 26379 Fremont Road <br />Los Altos Hills. CA 94022 <br />Tel: (650) 947-5215 Fax: <br />E mail:ccahillCa2)losaltosh ills.ca.00v <br />SERVICE COMMENCEMENT DATE: 7/1/2018 <br />PRICING: <br />INITIAL SET UP FEE: N/A <br />MONTHLY RECURRING CHARGE: 5 943.33 <br />HOURLY RATE FOR ADDITIONAL SERVICES": $178.30 <br />DURING NORMAL BUSINESS HOURS: $178.30 <br />DURING NON -BUSINESS HOURS: $267.45 <br />"SUBJECT TO ANNUAL ADJUSTMENT BY RWC <br />INITIAL SERVICE TERM: 1 -Year <br />MISCELLANEOUS: Hours worked above 400 will be invoiced in July, 2019. Prepaid unused hours <br />above 340 and less than 400 will be refunded in July 2019. Budgeted hours of 400 will be invoiced in <br />12 equal monthly amounts of $5,943.33 (400 hours times $178.30 per hour divided by 12 months). <br />Capitalized terms not defined herein have the meaning set forth in the General Terms and Conditions <br />(GTC) attached hereto. <br />All charges in this Service Order are exclusive of taxes and fees. <br />By executing this Service Order, CUSTOMER is requesting, and agrees to pay for the Services <br />identified and described in this Services Order and to be bound by the GTC, which is attached hereto <br />and incorporated by reference. <br />REV: 05-15-18 PR <br />Page 6 of 7 <br />ATN/A13R.2018.098/ITSvcs-Los Altos Hills FY2018-19 <br />