AgdaPkt 2018-07-23 Joint SA PFA - Laserfiche WebLink

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6.2.C. - Page 19 Redwood City shall determine within ten (10) days of contract execution the mounting locations of the four signs and whether any pole replacement is needed and if so, when such change shall be completed. If City does make such determinations within ten (10) days, the Term of Performance described in Section 3 of the Agreement shall be extended by a number of days equal to the number of days City exceeds ten days making the determinations. This extension shall be Contractor's sole remedy for such a delay by City. Contractor shall not be responsible for delays related to installation of a new light pole or any structural issues or failures if the light pole is not replaced. Contractor agrees that the Services will include: • Integrated, extensible platform able to support multiple smart city services including parking, garages, ped/bike counting, environmental monitoring, etc • Sophisticated camera -based image recognition and classification. • Support for multiple types of sensors/cameras, both Contractor -provided and third - party provided. • Advanced, full-color, connected signage with flexible messages and graphics. • Cloud -based data reporting and storage, allowing integration with other relevant city data such as traffic management, way -finding, or other parking management systems Section 4. Maintenance and Support Services., As part of the services covered by the annual support/service fee, Contractor will provide each of the following services to City: - On-site, corrective maintenance for any hardware or software failures of nBoxes, cameras, signs or wiring. - Quarterly, on-site, preventive maintenance of all hardware and software, including cleaning of camera lenses and cleaning of LED sign screens as required. - All software bug fixes, updates, and upgrades of nBox Landscape Computing software. - Cost of LTE, connections to nBoxes and signs. - Open API access to sign contents, and unlimited reprogramming of sign messages by Contractor, or Contractor will provide support and training to the city to allow them to modify sign messages. - Cloud -based vehicle occupancy data storage. Section 5. Web -based Management Platform. Contractor will provide the City free access and management accounts to a web - based data management and reporting interface for the garage occupancy data and signage messaging control (hereafter referred to as "the Management interface") during the original Term of this agreement, as part of the annual support and maintenance fees. Access to the Management Interface shall continue as long as City continues to pay annual support and Page 16 of 24 ATTY/AGR/2016.082/VIMOC TECHNOLOGIES INC REV: 04-22-1615