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<br />5. If ER Supervisor determines referral to be Path Two, a Social Worker is assigned <br />and a determination is made for a joint response with FRC staff. The <br />meeting/conference between the Social Worker and the FRC representative(s) will <br />constitute a MDT thus allowing for the sharing of referral information. <br /> <br />a) Meeting may be done through teleconferencing but must occur at a formal <br />time specifically scheduled to conduct a MDT. <br /> <br />6. Assigns Path Three referral to ER Social Worker for immediate response. <br /> <br />II. INITIAL CONTACT WITH THE FAMILY-Path One <br /> <br />I A. - Community Partner/PHN Response: <br /> <br />1. Community Partner/PHN receives Path One referral via MDT: <br />a) Receives referral assignments on a flow basis <br />b) Reviews information <br />c) Determines key issues to explore in initial meeting <br />d) Checks school records if accessible <br />e) Accesses referral information in CARE database <br /> <br />2. Community Partner/PHN calls client to set up home visit within 10 days. If unable to <br />contact the family, community partner/PHN will make at least 3 attempts in 30 days <br />which will include at least: <br />a) One phone call to the parent <br />b) One visit to the home (or other face- to- face contact) <br />c) One letter to the client <br /> <br />3. If family is contacted but declines family meeting, Community Partner/PHN inputs <br />info into CARE database. <br /> <br />4. Once contact with the client is made and appointment is set, Community <br />Partner/PHN sees client on home visit and engages family using strength-based <br />intervention: <br />a) Introduces self and clarifies reason for the visit. Reviews the referral <br />information with the family <br />b) Includes all family members and others living in the home in the discussion <br />whenever possible <br />c) Engages family in assessment process using observation and interviewing <br />skills to gather information <br />d) Completes Family Assessment Scale Tool (FAST) <br />e) Assessment will focus on parental capacity but if any safety or risk issues are <br />identified a referral is made back to the child abuse hotline(650 595-7922) <br /> <br />5. If necessary, Community Partner/PHN initiates follow-up face-to-face visit with family <br />in home or in office to complete assessment. <br /> <br />Agreement over $10K <br />City Attorney Approved Version 111803 <br /> <br />17 <br />