Laserfiche WebLink
CUSTOMER monthly in advance for any recurring charges for the Services, and in arrears for <br />any Additional Services (defined below) that were requested by CUSTOMER and performed by <br />RWC during the monthly billing period. Payment is due within 30 days of the invoice date. <br />5. Additional Services. <br />Additional Services will be performed by RWC only at the request of CUSTOMER and will be <br />charged to CUSTOMER at the RWC fiscal year hourly rate in effect at the time the Additional <br />Services are performed. The hourly rate for work performed during Normal Business Hours, as <br />defined below, is established annually by RWC for each fiscal year. <br />A. Normal Business Hours: Monday through Friday, 8:00 a.m. through 5:00 p.m. <br />except on the following currently recognized RWC holidays (calendar dates vary <br />depending on the year): <br />• New Year's Day <br />• Martin Luther King, Jr. Day <br />• Presidents Day <br />• Memorial Day <br />• 4th of July <br />• Labor Day <br />• Veterans Day <br />• Thanksgiving Day <br />• Thanksgiving Friday <br />• Christmas Eve <br />• Christmas Day <br />• New Year's Eve <br />B. Non -Business Hours: All hours outside of Normal Business Hours, as defined <br />above. <br />6. Reliance on Professional Skill of RWC. <br />RWC represents that it has the necessary professional skills to perform the Services and <br />Additional Services required and CUSTOMER may rely on such skills of RWC to do and <br />perform the work. RWC will perform all the work in a professional manner. <br />REV: 06-06-18 PR <br />ATTY/AGR.2018.118/ITSvcs-East Palo Alto FY18 6e 2 of 8 <br />