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18. Termination. If CUSTOMER fails to make any payment when due and such failure <br />continues for 10 business days after written notice from RWC, or if either party fails to observe <br />or perform any other material term of the GTC or Services Orders and such failure continues for <br />30 days after written notice from the other party, then the non -defaulting party may: (a) <br />terminate the GTC and/or any Services Order, in whole or in part, and/or (b) subject to the <br />limitations of the GTC, pursue any remedies it may have at law or in equity. <br />19. Force Maieure. Neither party will be liable, nor will any remedy provided by the GTC be <br />available, for any failure to perform any obligations under the GTC or Services Orders (except <br />the obligation to pay invoices for Services delivered) due to causes beyond such party's <br />reasonable control which will include without limitations, acts of God, earthquakes, labor <br />disputes, changes in law, regulation or government policy, riots, war, fire, epidemics, acts or <br />omissions of vendors or suppliers, equipment failures, transportation difficulties, power or <br />internet outages, or other similar occurrences ("force majeure"). <br />REV: 06-06-18 PR <br />ATTY/AGR.2018.118/ITSvcs-East Palo Alto FY18 The 6 of 8 <br />