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CITY OF REDWOOD CITY <br />EXHIBIT A <br />Program Objectives & Quantitative Goals <br />Fiscal Year 2018/2019 <br />Agency Information <br />Agency Name: Ombudsman Services of San Mateo County, Inc. <br />Address: 711 Nevada Street <br />City, State, ZIP: Redwood City, CA 94061-1555 <br />Activity/Project Title: Ombudsman Services of San Mateo County, Inc. <br />Program Objectives & Quantitative Goals <br />Redwood City Consolidated Plan Priority and Objective Program <br />Addresses: <br />Support Human Service programs that meet the basic human services needs of low- <br />income persons with an emphasis on serving priority needs populations: <br />HS -1: Meet the basic human services needs of low-income persons with an <br />emphasis on serving priority needs populations. <br />Description of Services to be Provided: <br />Investigate a minimum of 85 complaints involving 85 unduplicated disabled or elderly <br />individuals in licensed care facilities in Redwood City. <br />Primary Quantitative Objectives: <br />Ombudsman Services of San Mateo County, Inc. will serve 85 Redwood City persons. <br />NOTE: Performance will be measured by program objectives and quantitative goals. The grant <br />performance period begins July 1, 2018 and concludes June 30, 2019. <br />REV: 08-07-18 DZ <br />Page 16 of 17 <br />ATTY/AGR.2018.185/OMBUDSMAN SERVICES OF SMC - CDBG <br />