Agmt06 San Mateo, County of - RWC 2020

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EXHIBIT C PROGRAM MONITORING Differential Response January 1 2006 through June 30, 2008 A.PROGRAM MONITORING 1. Contractor will be responsible for submitting 6-month and year-end narrative reports and year-end financial reports. 6-Month reports are to be submitted as follows: January 31,2007 January 31, 2008 Year-end reports and year-end financial reports are to be submitted as follows: July 31, 2006 July 31,2007 July 31, 2008 Reports will be submitted to: Marissa Saludes, Contract Monitor, Human Services Agency, 400 Harbor Blvd., Bldg. B, Belmont, CA 94002. 2. Contractor will submit to the Children and Family Services Contract Monitor at 400 Harbor Blvd. Bldg. B., Belmont, CA 94002, a roster of RWC 2020's Board of Directors and meeting dates with the year-end report. 3. Contractor will submit to the Children and Family Services Contract Monitor at 400 Harbor Blvd. Bldg. B., Belmont, CA 94002, a financial audit, as soon as it becomes available. 4. County will conduct site visit during the term of the Agreement to review all aspects of program operations and review Contractor's documentation related to case management. This site visit will be arranged in advance with the Director of RWC2020. 5. Contractor will be responsible in meeting the following Outcomes: OUTCOME Source of Data Projected 2005-2006 Number of contacts with engaged CARE System 4 (completed pre-FAST) families per month. % of referrals engaged in case management CARE System 50% (completed service plan) and/or referral services. Of those with a case plan, % of service CARE System 50% needs that were met. % of families engaged for whom a pre-FAST CARE System 100% has been completed. % of families with pre-FAST for whom a CARE System 50% post-FAST has been completed. Of those for whom a pre and post-FAST has CARE System 70% been completed, % of families who demonstrated an increase in family functioning as indicated by an increase in FAST scores. 16