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<br />a) One phone call to the parent <br />b) One visit to the home (or other face- to- face contact) <br />c) One letter to the client <br /> <br />3. If family is contacted but declines family meeting, Community Partner/PHN inputs info into <br />CARE database. <br /> <br />4. Once contact with the client is made and appointment is set, Community Partner/PHN sees <br />client on home visit and engages family using strength-based intervention: <br />a) Introduces self and clarifies reason for the visit. Reviews the referral information with <br />the family <br />b) Includes all family members and others living in the home in the discussion <br />whenever possible <br />c) Engages family in assessment process using observation and interviewing skills to <br />gather information <br />d) Completes Family Assessment Scale Tool (FAST) <br />e) Assessment will focus on parental capacity but if any safety or risk issues are <br />identified a referral is made back to the child abuse hotline(650 595-7922) <br /> <br />-----------~..- --- ----_..,-,-----------,-- <br /> <br />--------- ---~-------- <br /> <br />5. If necessary, Community Partner/PHN initiates follow-up face-to-face visit with family in <br />home or in office to complete assessment. <br /> <br />III CASE PLANNING AND CASE MANAGEMENT-PATH ONE (COMMUNITY RESPONSE) <br /> <br />A. - Community Partner/PHN: <br /> <br />1 <br /> <br />Community Partner/PHN schedules case planning meeting within one week of completed <br />assessment. Case planning meeting will include FRC Team and other service providers as <br />needed. <br /> <br />2 Develops case plan with family and Case Planning Team. If appropriate, sets up FSST to <br />assist in developing case plan. <br />a) Invites family members, support persons, Community Partners to participate in the case <br />planning as appropriate - <br />b) Reviews the initial information received in the referral <br />c) Reviews the information gathered in the family assessment reflecting the family's <br />perception of their needs <br />d) Establishes specific, measurable, achievable, realistic, time specific goals <br />e) Clarifies roles and responsibilities <br /> <br />3 Provides case management services for a 30-90 day period. <br />a) Refers clients to community agencies for appropriate treatment <br />b) Makes appointments and keeps records <br />c) Transports or escorts adults, adolescents or children receiving services to community <br />agencies as needed <br />d) Confers with other agencies or departments regarding needs of individual clients <br />e) Develops immediate solutions to emergency problems and expedites delivery of needed <br />services if possible <br /> <br />4 Has weekly contact with the family, with face- to- face contact a minimum of twice monthly. <br /> <br />5 Contacts collaterals about client's progress in services. <br /> <br />{)f';80.J~-' <br /> <br />Revised 3/6/06 <br /> <br />4 <br /> <br />... <br />