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<br />Maintenance activities are designed to provide continuity and technical support for <br />Department staff during the initial installation period of the Workgroup Performance <br />Builder system. The following defines the principal tasks to support the system, in <br />particular the AIM process, in the department. <br /> <br />Principal Tasks: <br /> <br />. Advise and assist battalion and administrative chiefs in conducting a semi-annual <br />AIM analysis of the workgroups under their supervision. This will include... <br /> <br />a pre and post benchmark assessment of operational/administrative and <br />interpersonal functions, a review of challenges, successes, and lessons <br />learned <br />a presentation to the command staff on the challenges, success, and lessons <br />learned <br /> <br />. Advise and assist battalion and administrative chiefs with the development of 2006 <br />AIM performance plans for the workgroups under their supervision, including... <br /> <br />benchmarking operational/administrative and interpersonal functions, and <br />establishing individual and team goals <br />incorporation of plan goals into the appraisal process for each chief <br /> <br />. Conduct training for all personnel for the purpose of reinforcing, refining, and <br />evaluating the AIM process. The half day sessions will include... <br /> <br />use of a case study to highlight contemporary department interpersonal <br />and/or operational challenges <br />discussion of solutions to address challenges that obstruct performance <br />individual and team goal setting <br /> <br />. Advise and assist command staff in ongoing monitoring of implementation results, <br />including ... <br /> <br />completion of the AIM exercise, and providing one-to-one coaching at <br />executive and command levels to support WPB implementation and <br />professional development <br />- facilitation of discussions between personnel regarding issues that obstruct <br />performance <br /> <br />Agreement over $10K <br />City Attorney Approved Version 111803 <br /> <br />11 <br />