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<br /> 98 <br /> Page 12 <br />Respondents were also asked about the important features of a shuttle service and what <br />would prevent usage of the shuttle. As Table 7 shows, the most important features of a <br />shuttle service include reliability, convenience and travel time. While those features that <br />proved less important to the respondents including cleanliness, cost and information. <br />Overwhelmingly, respondents indicated that an inconvenient route would prevent them <br />from taking the shuttle as would an inconvenient schedule as shown in Table 8. <br />Table 7 - Important Features in Shuttle Service (Q8) <br />Closest Location Mean Score (higher is better) <br />Reliability 5.80 <br />Convenience 5.67 <br />Travel time 5.02 <br />Information 4.80 <br />Cost 4.70 <br />Cleanliness 4.43 <br />Other 3.43 <br /> 8 <br /> ---~~ --_._- - ---- ~ -. --. ~_. <br />