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<br /> Alliance Shuttle Management <br /> I Alliance staff, in cooperation with SamTrans, <br /> develop shuttle route/schedule and assist with <br /> grant application process. <br /> I Alliance shuttle staff will: <br /> D Provide administrative support at no cost to the <br /> City as RWC is member of Alliance JPA <br /> D Handle customer service - questions/concerns <br /> D Work directly with contracted shuttle vendor <br /> D Promote shuttle route to increase rider ship <br /> D Provide City staff with quarterly progress report <br />