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6.13. - Page 10 of 45 <br />CITY OF REDWOOD CITY <br />ENDPOINT AND INFRASTRUCTURE INFORMATION TECHNOLOGY ANALYST 1-11 <br />(Continued) <br />The Records Management System (RMS). <br />The Computer Aided Dispatch System (CAD) <br />Mobile Digital Computers (MDC) and other solutions used in Police vehicles. <br />Surveillance solutions. <br />Ability to: <br />Work in a modern office environment. <br />Analyze informational requirements and needs, identify problems, examine <br />alternatives, reason logically, design, implement and support technology solutions. <br />Document solutions. <br />Develop, revise, and utilize automated systems and procedures. <br />Communicate clearly and concisely, both orally and in writing. <br />Set and meet user expectations. <br />Develop training materials, train users, and make oral presentations in support of <br />proposed solutions. <br />Support users ranging from novice to advanced technological skillsets and <br />experience. <br />Establish, maintain and foster positive and harmonious working relationships with <br />those contacted in the course of work. <br />Work independently and as a team member. <br />Deliver excellent customer service. <br />Maintain the confidentiality of staff, departmental, and City information. <br />Learn and deploy new technologies. <br />Develop and implement new systems of varying scope and complexity. <br />Demonstrate initiative and exercise good judgment in the performance of all duties. <br />ATTY/RESO.0113/CC RESO AMENDING CITY'S CLASSIFICATION & SALARY PLAN — EXHIBIT A-1 <br />REV: 12-04-18 VR <br />Page 5 of 7 <br />33 <br />